As the holiday season approaches, we wanted to ensure our wholesale ordering policies ensured accuracy, avoid shipping mistakes, and set up your shop for success.
Please send any questions you may have to firstname.lastname@example.org before placing your next order and our team will get back to you as soon as possible. If there is anything we can do to support your shop during this time, please don’t hesitate to reach out to us via email.
Also all pricing and sell sheet information can be requested and sent, digitally.
Before completing payment and submitting your order on our wholesale website, please confirm that your order is correct. Any changes made to orders that have already been packed or shipped will not be allowed. Removal of cases or case swaps will result in a $35.00 repacking fee and may cause your order to be delayed. There is no fee to add to your order, however a new order will be invoiced with an additional shipping charge added.
DAMAGES OR REPLACEMENTS
All breakages or mis-ships must be reported within 5 business days. Please send us an email at email@example.com and include your order #, which product(s) were damaged, and attach an image of the damage for our records. We ask that you check your full order as soon as it is received.